Användarvillkor

Overview

Welcome to Reynara | Queen Jewelry, where every piece is handcrafted with love.
These Terms of Service (“Terms”) govern your use of our website (www.reynara.eu) and any related services, features, or content provided by us (collectively, the “Services”).

By visiting our site or making a purchase, you agree to these Terms and our Privacy Policy
If you do not agree, please do not use our Services.

Our store is hosted on Shopify, which provides us the online platform to offer our handmade jewelry and accessories to you.

1. Access & Account

By using our Services, you confirm that you are at least the age of majority in your country of residence or have permission from a parent or guardian.
When creating an account or placing an order, please provide accurate, complete, and up-to-date information.

You are responsible for keeping your account and password secure. Reynara is not liable for any loss or damage caused by unauthorized access to your account.

2. Our Products

All our pieces are handmade, meaning slight variations in color, texture, or design may occur — that’s what makes them unique!

We make every effort to display products accurately, but actual colors may vary depending on your device or screen settings.
We reserve the right to modify or discontinue any product without notice.

3. Orders

Placing an order constitutes an offer to purchase. We may accept or decline your order at our discretion.
You’ll receive a confirmation once your payment is processed successfully.

If we cannot process or must cancel your order (for example, due to stock unavailability or incorrect details), we’ll notify you using the contact information provided.

All purchases are subject to our Exchange and Return Policy

4. Prices & Payments

All prices are listed in Euro (€) and include applicable VAT unless stated otherwise.
Shipping, handling, and customs fees (if applicable) are calculated at checkout.

Prices may change without notice, but once you’ve placed your order, the amount confirmed at checkout is final.

You agree to provide valid payment details and authorize us (through Shopify) to charge your chosen payment method for your purchase.

5. Shipping & Delivery

Orders are shipped from our headquarters in Copenhagen, Denmark, using trusted logistics partners.

Delivery timelines are estimates only. Reynara is not responsible for delays due to customs, courier issues, or unforeseen events.
Ownership and responsibility for goods transfer to you once your order is handed to the carrier.

For more details, please read our Shopping Policy

6. Intellectual Property

All content on our website — including text, images, designs, logos, videos, and trademarks — belongs to Reynara | Queen Jewelry and may not be used or reproduced without written permission.

7. Use of Services

You agree to use our Services only for lawful purposes. You must not:

  • Engage in fraudulent, abusive, or illegal activity.

  • Interfere with the website’s operation or security.

  • Copy, distribute, or exploit any part of our website or products without consent.

We reserve the right to suspend or terminate your access if these terms are violated.

8. Third-Party Services & Links

Our website may contain links to third-party sites (e.g., Instagram, Facebook, or Shopify tools).
Reynara is not responsible for any third-party websites or services and encourages you to review their terms before using them.

9. Privacy

Your privacy matters to us.
We collect and use your data according to our Privacy Policyand Shopify’s Privacy Policy.
By using our Services, you consent to such processing.

10. Feedback

If you share feedback, reviews, or ideas with us, you grant Reynara the right to use them (for example, for marketing or improvements) without compensation.
Please ensure your feedback does not violate any third-party rights.

11. Errors & Corrections

Occasionally, information on our website may contain typographical errors or inaccuracies.
We reserve the right to correct such errors or update information without prior notice, even after you’ve placed an order.

12. Limitation of Liability

To the fullest extent permitted by law, Reynara | Queen Jewelry shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Services or products.
All products are sold “as is” — please handle handmade items with care.

13. Indemnification

You agree to indemnify and hold harmless Reynara, its team, and affiliates from any claims arising out of your misuse of our Services or violation of these Terms.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of Denmark, where Reynara operates its business.
Any disputes will be handled in the courts of Denmark.

15. Changes to These Terms

We may update these Terms from time to time.
Any changes will be posted on this page, and your continued use of our Services constitutes acceptance of the updated Terms.

16. Contact Us

For any questions or concerns, reach out to us at:
Email: craftedbyreynara@gmail.com
Business Name: SBK APS